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Membership & CRM

Every member, fully understood.

Membership is the heart of a private club, and it deserves more than a spreadsheet and a folder of PDFs. One record per member, one record per household, and every interaction — every note, every reservation, every dollar spent — tied back to it.

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Member record
360° view
Retention signals
6 weighted
Status states
Enforced
Capabilities

What's in the box.

Households & dependents

Family billing groups with a designated billing contact, age-out tracking for juniors, and dependent privilege flags.

Applications workflow

State-machine-driven from submitted to approved, with configurable review steps, sponsors, and letters of support.

Sponsors & agreements

Sponsor reference tracking, digital membership agreement signing, and audit-logged workflow end to end.

Waitlist with offers

Prospective members queued and offered in order; accept / decline / withdraw tracked with timestamps and reasons.

Leave of Absence

Request, approve with prorated dues, reinstate early, or let it expire on schedule. Finance and comms stay in sync.

CRM notes & follow-ups

Interaction logs by type (call, visit, complaint, compliment), assigned follow-ups, resolution tracking, and trend reporting.

360° member summary

One screen for staff: profile, house account balance, upcoming bookings, recent rounds, dining visits, open notes.

Retention scoring

Six weighted signals — visits, spending, events, feedback, tenure, engagement — surface at-risk members before they resign.

Deceased workflow

One action pauses billing, cancels bookings, suppresses communications, and — where applicable — triggers spousal succession.

Committees & disciplinary

Committee rosters with tenure tracking, and a discreet disciplinary case workflow restricted to GM and board.

How it works

A closer look.

The member record as a living document

Every touchpoint — a booking, a dining reservation, a note from the GM, a complaint to the starter, a missed auto-pay — attaches to the member record. When the membership director walks into a meeting, they have one screen that tells the whole story.

Respecting the lifecycle

People join, they pause, they travel, they age, they die. Private clubs have always handled these moments with grace, and the software should too. LOA workflows know about prorated dues. Deceased workflows know about spousal succession. Junior dependents age into adult categories on schedule — with the notifications and agreements that implies.

Retention, not just reporting

Most systems tell you who resigned last quarter. foreGolf tells you who is at risk this quarter — and why. A drop in visits, unresponded feedback, declining event attendance, silence from the spouse. Staff see the signal early enough to act.

See it in action.

Request a walkthrough tailored to your club — we'll show you the membership & crm module end to end.

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